PERSONAL DATA

Our privacy policy aims to provide you with a unique and secure experience by protecting the personal information of our customers and visitors in accordance with the applicable regulations for the protection of Personal Data contained in Law 1581 of 2012 and its Regulatory Decrees.

Any information provided by our users at the time of registering their account (name, surname, date of birth, email, cell phone, telephone, country, shipping address, and preferences) may be used for the company to have a database of its customers and carry out marketing campaigns, sales activities, website traffic patterns, statistical studies, responding to inquiries, sending orders, transmitting personal data to third parties for commercial, administrative, and/or operational purposes, and to send you information about news, products, services, and special offers.

At any time, you may change, modify, or cancel your personal data. By accepting our terms and conditions, you indicate that you agree to the collection and storage of your data for the aforementioned purposes.

We do not request personal information other than that mentioned above for the creation or modification of your account. In the event of a violation, theft, or misappropriation of personal information, please contact us immediately via email; otherwise, we will not be responsible for such actions.

If personal information of minors is mistakenly attached to our database, we will do everything in our power to delete that information as soon as possible.

User Responsibility

It is the user's commitment:

• To provide correct and truthful personal information.
• To update personal data whenever necessary.
• To promptly notify financial entities of the loss or theft of their credit card or other instruments that allow financial transactions (debit card, personal PINs, etc.) so that they can be disabled.
• To refrain from posting or transmitting illegal, obscene, scandalous, threatening, defamatory, pornographic, or profane material, or any other material that could give rise to civil or criminal liability under the terms of the law.
• To agree not to use any type of software, device, engine, tool, agent, robots, digital characters, intelligent agents, or any other element that may attempt to obstruct or obstruct the proper functioning of this website.
• To accept our terms and conditions.

Account Cancellation

DIANA BUELVAS may cancel, disable, change, or delete your account at any time. You are personally responsible for any order you place or legal procedures you incur before your use of the site is canceled.

Cookies

During your visit to our site, we may use cookies to capture information regarding specific user activities that serve administrative purposes such as tracking your shopping cart, preferences, saving passwords so that you don't have to enter them every time you visit our website, etc. Cookies will not contain information that allows anyone to contact our clients via phone, email, or any other means. If our clients are not comfortable with the use of cookie technology, they can configure their browser to reject this method of storing information. However, some of our services depend on cookies, and disabling them may affect the proper functioning of the portal.

Links

This site may contain links to other websites. We are not responsible for the security or privacy practices, services, resources, and concerns generated by these third-party links that are not controlled or managed by DIANA BUELVAS.

Financial Information

When making a payment for your purchase, it is of utmost importance to know that DIANA BUELVAS does not have access to your personal and financial information registered at the time of payment. The entire payment process is carried out directly with the PayU Latam payment system, which will be solely responsible for handling this information. PayU Latam is a financial entity that has high-security standards to ensure the protection, confidentiality, and integrity of cardholder data and has a robust Anti-Fraud system that will protect your transactions to minimize electronic fraud that could affect you. PayU Latam is PCI DSS certified. For more information, contact them here.

Your use of this website implies acceptance of our terms and conditions. Please note that we continue to work every day to improve this website, leading us to make changes that may modify our privacy policies. Please visit these policies constantly to stay updated on any changes.